Terms and Conditions

All charters are rain or shine other than government issued severe storm warnings such as major lightning, thunder, hale, hurricane, tropical storm force winds etc..

No refunds for cancellations within 24 hours

Having said that, our company policy does not refund deposits or full payments back to customers unless there is an official governmental warning regarding the weather or if the captain states that it is not safe to charter & drive

Understand rain does not constitute a refund. However, if it does rain that’s ok. Typical West Palm Beach weather is rain or shine or a mixture of both and likely only to last for a couple of minutes not even hours & in most cases the sun will come back out.

Furthermore, captain will take you to areas where there is sun & least amount of clouds because it’s easier & safer for captain to drive. So don’t worry about the weather it shouldn’t be an issue whatsoever in most cases

You can always postpone your trip to a different date within a period of 6 months & sometimes even more depending on the situation.

Having said that, before a deposit is collected or charge for full payment you need to be aware that the deposit or full payment is non refundable unless there is a governmental warning or if the captain indicates that it is not safe to proceed with the charter. If you do agree & understand the terms & conditions we can proceed with accepting the deposit or giving Rockstar Watersports the permission to charge full payment based on terms and conditions.